In crisis, information is sometimes overwhelming. Reports, opinions, updates, rumours arriving faster than anyone can process. Everything feels urgent. Everything seems to matter equally. And sometimes, it is the opposite. Information is painfully scarce. Fragments, gaps, silence. The team must navigate with almost nothing — a few facts, a few signals, and a great deal…
ISO 22361, the international standard for crisis management published in 2022, makes something clear from the outset: in crisis, there is often no ideal solution. Decision-makers sometimes have to choose the least detrimental option. Every choice can come with a penalty of some kind. That acknowledgement — honest, understated — runs through the entire standard….
There is something that invites humility in watching a geopolitical situation unfold in real time. Not so much because the events themselves would be surprising — but because of the gap between what was visible and what was seen. Between what the signals were pointing to and what was concluded from them. It is worth…
Something I have had to explain more than once, and I understand why it creates confusion. Crisis management is sometimes approached like a toolbox. You open it, pick the principle that seems relevant, apply it, and move on. Need-to-know for information control. Isolation for focus. A decision framework when choices must be made. Each principle…